Community Manager


Title: Community Manager
Position Type:
8‑month, part-time contract
$20,000 (Cdn) for the total contract, anticipating a schedule of 8/​hrs per week for 8 months.
Location: Remote (must be located in Canada as part of the Alliance team)

We are looking for a Community Manager who has the ability to engage funders and community members, as a key part of the international Research Software Alliance (ReSA) community. We are looking for someone with skills and perspectives that complement our existing team, who is enthusiastic about our goals and approaches. This role will report directly to the ReSA Director, with support from the Digital Research Alliance of Canada (“the Alliance”).

About ReSA:

The vision of the Research Software Alliance (ReSA) is that research software is recognised and valued as a fundamental and vital component of research worldwide. A wide range of research software organisations and programs exist internationally to address the varied challenges in software productivity, quality, reproducibility, and sustainability. As detailed in the Strategic Plan, ReSA aims to coordinate across these efforts to leverage investments, to achieve the shared long-term goal of research software valued as a fundamental and vital component of research worldwide.

This position will focus on expanding the ReSA community, with a focus on developing an organisational members structure, and supporting the development of a Research Software Funders Forum. To provide ongoing financial sustainability, the ReSA Engagement Plan for July-December 2021 identifies a priority area to be the establishment of a community of fee-paying organisational members, to complement existing individual members. ReSA aims to be an online community composed of key influencers who share ReSA’s vision and collaborate to achieve it.

The position will also support the Funders Forum as a formal mechanism for funders to share practices and consider how to address common challenges to achieve the significant cultural change needed across the research sector globally. ReSA will also utilise the resource materials that will be created to stimulate discussion at Funders Forum meetings to create publicly disseminated outputs that will assist in achieving the ReSA mission of bringing research software communities together to collaborate on the advancement of the research software ecosystem.

What you will bring:

  • Bachelor’s degree or higher, and at least two years of relevant work experience, or an equivalent combination of education and experience in a field related to community management.
  • Strategic problem solving skills and a strong interest in shaping the future of the research software ecosystem.
  • Demonstrated ability to work independently, problem solve, take initiative, set priorities and handle multiple projects with competing deadlines efficiently and effectively.
  • Effective interpersonal skills to interact with diverse, online groups.
  • Excellent writing and oral communication skills, experience of writing promotional materials, blog posts, and contributing to writing report and papers.
  • Comfortable presenting work to external audiences


  • Passion for open science and/​or software, and its application in research.
  • Experience working with academic institutions and/​or online communities in the research sector.
  • Experience of working in geographically distributed teams.
  • Fluency in using social networking channels for scientific discourse and community engagement.

Areas of impact:

The Community Manager will be responsible for:

  1. Program development
    - Development and implementation of an Engagement Plan for 2022
  2. Community management
    - Develop the ReSA community, including creation of a paid organisational membership model (alongside a free individual membership tier).
    - Creation of governance and communications infrastructure for the Funders Forum.
  3. Communications
    - Disseminating a range of ReSA outputs based on the Funders Forum resource materials for dissemination to the community to support ReSA goals.

Work Location & Environment:

We are a fully remote team (and have been since our founding) and project staff work across a variety of timezones. Project leadership is based in the Australia Eastern time zone (AEST). You will work closely with the ReSA Director, Michelle Barker; and another part-time Community Manager, Paula Martinez. Administrative and additional program support will be provided by the Alliance, specifically the Senior Research Software Analyst (Qian Zhang), and the Director of International Relations (Mark Leggott), which is a national virtual organization based in Canada. We are a small and growing team, with other part-time staff expected to be located in Canada and the UK in 2022.

This is a grant funded, short term contract position. The total contract is budgeted for Canadian $20,000, anticipating a schedule of 8/​hrs per week for 8 months. The successful applicant must be located in Canada to facilitate administrative support from the Alliance.

Applications are welcome from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. As outlined in the ReSA Code of Conduct, ReSA welcomes and encourages participation in our community by people of all backgrounds and identities. We are committed to promoting and sustaining a culture that values mutual respect, tolerance, and learning. We work together as a community to help each other live out these values. The Research Software Alliance is fiscally sponsored by Code for Science and Society (CS&S).

How to Apply:

Applications should be sent to Mark Leggott (mark.​leggott@​engagedri.​ca) and Michelle Barker, along with a resume or CV, and a short cover letter explaining your interest and suitability for the role. We will schedule an online interview with short-listed candidates. Applications will be reviewed on a rolling basis, with an aim to fill the position in November 2021. If you have any queries then please contact the ReSA Director, Michelle Barker, michelle@​researchsoft.​org.